FAQ

Phresh Paint Beauty is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf. All our products are ย  ๐•๐ž๐ ๐š๐ง & ๐‚๐ซ๐ฎ๐ž๐ฅ๐ญ๐ฒ-๐…๐ซ๐ž๐ž ๐‚๐จ๐ฌ๐ฆ๐ž๐ญ๐ข๐œ๐ฌย 

Add items to your bag:

  1. Ensure you are on the website.
  2. Browse the categories across the top navigation bar which includes Products page where you can find Lip, Face, and Eye products.
  3. Once you have found an item to purchase, selectย  the quantity you wish to purchase then simply click โ€˜ADD TO CARTโ€™.
  4. You can then continue shopping or click โ€˜CHECKOUTโ€™ to review the items in your bag and to finalize your order.

Proceed to purchasing items:

  1. Once you have finished browsing and have added the items you wish to purchase to your bag, click
    the โ€˜CHECKOUTโ€™ button located at the top right of the website.
  2. Within the checkout you can also amend the quantity selected for each item or delete unwanted
    by simply clicking the โ€˜EDITโ€™ button that is located on the right hand side within the Order Overview
    section of the checkout. Your amendments will be updated and allow you to proceed with the
    checkout process.

Setting up an account with Phresh Paint is beneficial to our clients for several reasons, however it is not necessary for purchase. Please move forward with guest checkout.

You may email customer specialist at Phresh Paint Customer Service

Address corrections require a $5.00 processing fee.

NOTE:ย There is a possibility that an order may get shipped less than 24 hours.

NOTE:ย All emails will receive a response within 48 BUSINESS hours. (email responses may get delayed due to high volume time)

If your order is returned to sender, you will be prompted to purchasing a reship fee. Phresh Paint is not responsible for any shipment issues caused by USPS. If you choose not to purchase a reship fee, you will be issued a store credit in the full amount of your order. NO REFUNDS! NO EXCEPTIONS!

Phresh Paint products may be purchased using PayPal Credit (Mastercard, Visa, American Express), Paypal, or Direct Bank Transfer. We do not accept returns, exchanges or refunds. All Sales Are Final.